FAQs
Our Product
What are PetPods?
PetPods are fizzy, pet-safe cleaning tablets made to deep clean pet bowls, toys, and accessories. Just drop one in water and let it do the dirty work.
Are they safe for pets?
Yes — every formula is vet-approved, non-toxic, and leaves no harmful residue behind. Safe for dogs, cats, and the humans who love them.
What do they clean?
Pet bowls, Kongs, toys, lick mats, food containers — pretty much anything your pet slobbers on regularly.
Shipping
Where do you ship?
Right now we ship anywhere in the U.S. We're working on international options — stay tuned!
How long does shipping take?
Orders ship within 1–3 business days. Delivery typically takes 3–5 business days depending on your location.
How much does shipping cost?
We offer flat-rate shipping for $4.99 or free shipping on orders over $35.
Returns
What's your return policy?
We want you (and your pets) to be happy. If you're not satisfied, contact us within 30 days for a refund or replacement.
Do I need to return the product?
In most cases, no. If something’s off, we’ll make it right — no need to ship used cleaning tablets back.
How do I request a return or exchange?
Just shoot us a message at info@petpods.com, and we’ll take care of you. Fast, simple, no drama.
Questions Still?
Email US:
Email us at info@petpods.com if you have additional questions. We look forward to hearing from you!